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3.2 | 32 Reviews

22 cu.ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Counter-Depth Refrigerator

LG LSXC22396S

Features

  • 22 cu. ft. Capacity
  • InstaView™ Door-in-Door®
  • Counter-Depth
  • Slim SpacePlus® Ice System

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side
  • Width: 35.875"
  • Height: 70.313"
  • Depth: 31.8125"
  • Energy Star Rated: Yes
  • Refrigerator Size: 21.7 (cu. ft.)
  • Fresh Food Capacity: 14.34 (cu. ft.)
  • Freezer Capacity: 7.4 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Raid the Fridge without Losing Your Cool

Combining innovation and distinctive design, the InstaView™ Door-in-Door® refrigerator will enhance even the most beautifully crafted kitchen. The sleek tinted glass panel illuminates with two quick knocks, so you can see inside the easy access compartment without opening the door, reducing cold air loss to help keep food fresher longer.


Reach Favorites Fast and Fit More

Offering quick and easy access to favorite foods, the popular Door-in-Door® design gets even better with adjustable bins that smoothly glide up and down to fit snacks and drinks of all sizes.


Extend Food Freshness While Conserving Energy

Door-in-Door® with ColdSaver™ Panel acts like a barrier keeping cold air in where it matters most - in the inside - giving you peace of mind that food will stay fresh longer. It reduces cold air loss helping keep food fresher longer while conserving on precious energy.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.


Space When You Need It.

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 22 cu. ft. of space, you'll have room and room to grow.


Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.


Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Features

  • 22 cu. ft. Capacity
  • InstaView™ Door-in-Door®
  • Counter-Depth
  • Slim SpacePlus® Ice System
  • ThinQ® Technology with ThinQ Care
SUMMARY
InstaView™ Door-in-Door® Yes
ThinQ Care Yes
wi-fi Enabled Yes
Total Capacity 21.7
Ice & Water Dispenser Yes
ENERGY STAR® Qualified Yes
Counter Depth (in.) Yes
FEATURES
Multi Air Flow Cooling Yes
Temperature Sensors 5
Auto Closing Door Hinge Yes
Water Filtration System LT1000P
LoDecibel™ Operation Yes
Ice & Water Dispenser Yes
Dispenser Type Vertical
Ice System SpacePlus®
Display Type Membrane / White LED
Temperature Controls Digital
Door Alarm Yes
Daily Ice Production 3.5 lbs / 4.1 lbs (IcePlus™)
Ice Storage Capacity 4.5 lbs
Door-In-Door® with ColdSaver™ Panel Yes
ENERGY STAR® Qualified Yes (638 kWh/Year)
REFRIGERATOR
No. of Shelves 4 Total
Shelf Construction Tempered Glass
Crisper Bins 2
Refrigerator Light Premium LED
REFRIGERATOR DOOR
No. of Shelves/Bin 6 Total (no door bin in Door-in-Door)
Door Bin Construction Clear
Dairy Corner Yes
FREEZER
Freezer Light Premium LED
No. of Shelves 3
Shelf Construction Tempered Glass
No. of Door Bins/Shelves 3
Door Bin Contruction Clear
DIMENSIONS/CLEARANCES/WEIGHT
Depth with Handles 31 13/16"
Depth without Handles 29 3/8"
Depth without Door 24 10/16"
Depth (Total with Door Open) 46 5/8"
Height to Top of Case 69 11/32"
Height to Top of Door Hinge 70 5/16"
Width 35 7/8"
Width (Door Open 90 with Handle) 44 5/16"
Width (Door Open 90 without Handle) 39 5/8"
Installation Clearance Sides 1/8", Top 1", Back 2"
Weight (Unit/Carton) 283.8 lbs / 307.8lbs
Carton Dimensions (WxHxD) 38" x 72 5/9" x 33"
MATERIALS & FINISHES
Handle Matching Commercial Handles
Available Colors Stainless Steel (S)
Hidden Hinges Yes
Surface Coated Metal, Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
CAPACITY
Refrigerator 14.34 cu. ft.
Freezer 7.40 cu. ft.
Total 21.7 cu. ft.
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231788786
THINQ® SMART FEATURES
Wi-Fi Yes
SmartDiagnosis™ Yes
Voice Activation Yes
Works with Google Assistant and Amazon Alexa
ThinQ Care Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side

  • Dimensions

  • Width: 35.875"
  • Height: 70.313"
  • Depth: 31.8125"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 21.7 (cu. ft.)
  • Fresh Food Capacity: 14.34 (cu. ft.)
  • Freezer Capacity: 7.4 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.2 out of 5

53% of reviewers recommend this product.

1 Stars

Sorry I Purchased it 10/7/2022

We bought this from PCRICHARDS earlier this year. It was delivered and installed in May. In the past few weeks it has gone from not dispensing water to the freezer and refrigerator being completely dead - no fan sounds at all - and everything is getting warm but the app diagnostic says everything is fine and the door claims the internal temps are 38 and 0. Service has been out a number of times - still not fixed. What a piece of junk Sorry I replaced my last fridge of 25 years - with NO ISSUES...
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great fridge

SandyBay 10/6/2022

Fits perfectly in our kitchen. Inside could be a little larger but its beautiful.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Design Features

pk24 10/3/2022

Ive had this fridge for about a year and a half. I love the door in door feature. I live in AZ where the intense heat mandates lots of hydration so I keep the front area of the fridge stocked with a lot of drinks. Its great to be able to access without opening the entire door. The see through panel is also convenient.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Compressor Warranty on 3 year old refrigerator

Fin b 10/1/2022

10 year Compressor went bad Intial repairman doug said my unit was not under warranty even though he fixed my icemake 2 years ago. When the unit was less than 1 year old. Compressor has a 10 year warranty. Lg however did make it right And repaired free of cost.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent service from beginning to end

Richard Bo 9/22/2022

After 4 years my LG fridge decided to to take a permanent hiatus. I was worried the appliance was out of warranty so I was expecting the worst. To my surprise LG covered the issue and contacted an LG certified technician to replace the parts needed. The Tech immediately reached out and gave me tips on what ti do until the repair day. The tech arrived and fixed the fridge in a timely manner and was extremely nice Definitely purchase LG in the future. Thank you
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Looks Good But

Kamruck 9/22/2022

I bought the refrigerator November 30 2021 initially I loved it until September 9 2022. The entire refrigerator stop getting cold. It took 12 days for LG to get someone fix the issues the compressor was out and the refrigerator required freon. Needless to say I am an unhappy customer of this product. I dont trust the brand and it products. I had to throw all my food away and buy food everyday.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Crap

see my food 9/16/2022

I bought this last yer and the water pump went out the compressor and thermostat also went out ice maker broken. Took 3 weeks to get a repair.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Compressor changed twice after 4 years

Will Robinson Space Coast 9/14/2022

I bought this 4 years ago in 2018 and it has failed twice losing all the food in it 1st failure was in June of 2022 one of the hottest months in Florida LG changed the compressor knowing this model had a problem then shortly after in September of 2022 again the compressor had to be change again this time with an electrical modification. I am not confident this will be a reliable refrigerator after 2 major repairs and will not put a lot of food in it. We are looking for a replacement not trusting this unit..
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great fridge

lily76 8/29/2022

I bought this fridge about 2 years ago and its amazing Yes it broke down once while I was on vacation but customer service was great and fixed it for us.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

Nice features

Jim Sam 8/25/2022

We have had this refrigerator in an Airbnb and everyone thinks its very nice. Especially the glass door in the frig part to see the wonderful things we leave inside. We did have a recent problem it not cooling. The LG support people were very helpful and a repair person came out in an acceptable timeframe. It was the compressor.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

The prettiest garage fridge hopefully ever.

jyoung416 8/23/2022

This refrigerator was purchased in 2020 and came with the house we purchased two years later. For 24 hours we loved it The external door made it super easy for the kids to get things and it has a surprising amount of room. After one day the freezer stopped freezing. Probably a coincidence it was running up until then. I contacted local repairs and nobody would work on LG refrigerators because of their repair issues. After two days the refrigerator stopped cooling. I contacted LG set up the first available service appointment 10 days out tossed my freezer things and moved the refrigerator things to the freezer which was still running cool enough to be safe verified by thermometer even though it was set at -6F. After a week the power went out altogether. I tossed my refrigerator things. The service repairman came out to look at the refrigerator found a main computer board had shorted out replaced it and it started running. Hooray After 24 hours of cooling bliss the power went out again. I contacted LG and the repair service center neither of whom will get back to me even after multiple calls over the past five days. They did put me on urgent emergency though so thats something I have ruled out bad electricity which is all the LG service center wants to talk about Ive answered have you tested the outlet a dozen times. An appliance repair friend has said that it could be the compressor which overheated and then shorted the system. Today is day 22 without anything but a neighbors mini-fridge for my family. I am scheduled to get a new refrigerator moving this one to the garage. I hope LG will still send someone to come fix the refrigerator. Im not hopeful. It seems like a nice product. Better get the extended warranty and hope it never ever breaks down.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Repair

James key 8/22/2022

I was so happy with the repair they made.And it working like new .
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

looks good on the surface but be aware

MAYO93 8/17/2022

I bought this 3 weeks ago and on the first day of installing the fridge I had to call LG to send a technician to repair the ice maker. Dont be fooled by LG warranty its been 3 weeks and they still havent resolved the issue. I asked for a return and they wouldnt do it. this is the first LG product that I purchashed and this will be the last.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Has Failed many times since purchase

Joe Large 8/8/2022

Since I purchased this refrigerator in 2020 I have had to have it repaired 3 times. It has failed 5 times with the same failure the water and ice dispenser stopped working as well as the air circulator fan. The temperature in both the freezer and refrigerator went way too warm 50 degrees in the refrigerator and 45 degrees in the freezer. The first three times it occurred while under warranty but since it is out of warranty LG was not interested in covering the repair even though it is the same problem that they covered under warranty. I was able to correct it by unplugging the refrigerator waiting a few minutes and plug it back in. This is not good luckily I was home all the times it stopped working. Someday it will happen when I am away. I have had to throw out lots of food because of this. I would not recommend this refrigerator.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Front Door View

Baba1254 8/1/2022

I am absolutely in love with my front view refrigerator and it is an instant piece of attraction when I explain to people that are visiting my home how to view what is in the door without opening it. They are amazed and instantly intrigued.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

great costumer service

Olivia Alvarez 7/25/2022

my fridge broke down after a couple years having it still the warranty cover repair and now it works perfectly like new.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

BEAUTIFUL FRIDGE - WHILE IT WORKS

ABD1022 7/15/2022

Purchased one almost 4 years ago it was very nice and quiet however three years and a few months later the Linear Compressor failed. Reading up on this model seems the Linear Compressor used on this run although quieter has a high failure rate. Luckily it happened within the 5 year warranty for the compressor I did not expect this type of failure so soon. A nice looking refrigerator the Koreans are excellent engineers and I have had the pleasure to have worked in Korea many times with these fine people. They really do know how to produce quality and appealing products. Like all mass produced products every once in a while a poor designed component can bring the rest of the properly designed unit fail. Knowing LG quality control I think they caught this defect in time enough to use a different version or sourced a different compressor. I hope so anyway...
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

EXCELLENT

PrinceAli 6/10/2022

IM SO HAPPY WITH MY PRODUCT MY WIFE LOVE IT WE MADE THE RIGHT CHOICE. EXCELLENT
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

Jury is still out

BeckyBee4 6/4/2022

We bought an LG appliance suite and it was installed approx a year ago. We had issue with microwave right away. In re: the smart refrigerator a few weeks ago both freezer and refrigerator stopped working wasnt holding temperature The store notified LG as we were 6 days out of 1 year warranty. We were called by LG right away who said they are working on finding a repair person. That was over 3 weeks ago. My husband unplugged and plugged back in and now it works. Thankfully we arent waiting for them to send a repair person. I am leery about how these LG appliances will hold up because within a year Ive had issues with 2 of them already. Hopefully it was just a breaking in period. Also customer service isnt very responsive/timely.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Broke down before a year

Alex818 5/7/2022

I bought this fridge less then a year ago and broke down already
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Constantly breaking down.

changec 4/9/2022

I bought this fridge in August 2020. Since then it has broken down a total of SIX times. The first being November 2020. The most recent March 2020. Each time I call LG they send some one to come repair it but 2-3 months later it stops working again. The tops on both sized stop cooling and the bottoms freeze. We loose $200+ worth of food EVERYTIME. LG will not replace the unit or give us a refund. Save yourself the time stress and money and choose a different refrigerator.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Learn from my mistake

Dee 123 3/30/2022

Bought all LG appliances from Best Buy for our kitchen when we moved into our home in November 2021. Started contacting Best Buy and LG about this Fridge within 2 months because of the water smell then at 3 months the ice maker froze up and plastic came out of the bottom of maker. LG dispatched a tech from 1200 miles away that didnt have parts and didnt want to come the next day. The next available is 5 weeks away. LG has denied it is a defective unit and basically offered $100 refund on a 4 month old fridge. Quality control have slipped.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Best Features

cga54 2/24/2022

I bought my fridge about three weeks ago and am very pleased with everything about it the style space features especially the two-door option and how it complements my kitchen.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Value

 
5 Stars

Great purchase

MJLS 2/14/2022

We bought this refrigerator to replace a model that was in our home when we purchased in 2019 and we are very pleased with the LG model that we purchased in December. We really like the Instant View feature of this model.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Quit after 6 months

AndyBu 1/14/2022

Bought refrigerator in June of 2021 and it quit working freezer and refrigerator in December. Was deemed I repairable so had to be replaced. Did not replace with an LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Great fridge

Zayy 1/9/2022

Nice fridge like that I dont have to open the door and could you the small door.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Love the door

SusanSea 1/8/2022

I am happy with the refrigerator except for the water dispenser because my glass wants to slide off. If it was a little concave it would be better.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
3 Stars

Ok BUT

JCIC 1/3/2022

I like the design of the unit its looks and features. However I still have to flush glass of water through the machine before I can get rid of the metallic taste. I have flushed and flushed and emptied ice bin but the problem still exist. I have a 26 cuff LG unit with the same water and ice design and it dies not have the issue. Customer service said flush it again How many times dont have to do it? Disappointed with this unit. We recently built a new home and used LG through out. Everything else seems to be working fine.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Juan 223 10/24/2021

I bought it couple months ago and it stop working stop making ice
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Love my new refrigerator

Klandi 10/21/2021

I went back to a side by side from a French door when my previous refrigerator stopped working because they seem to have more room and easier access for the freezer. I picked the right one. I have the 21 cubic with the door in door with crushed/ cubed ice maker. It works great- very quiet- and looks fabulous in my kitchen.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Love the door-in-door feature

larry1911 10/6/2021

The refrigerator is not quite 4 years old and recently we came home from a few days visit out of town and my wife found that the water dispenser in the door wasnt working. I checked the ice maker and it was empty. I filed a claim with Home Depots extended warranty for the icemaker and water dispenser. About an hour later I opened the freezer and it felt warmer than it should and some of the food was thawing. I called Home Depot extended warranty to modify my claim and they sent me to LG Warranty department. Let me say that both Home Depot and LG personnel were very professional polite and helpful. They couldnt send a tech out for a week. We tried to keep the food cold but lost all the frozen food and most of the perishables in the refrigerator. When the technician Carlos another example of professionalism from LG did arrive he had everything he needed to repair the fridge. He repaired the refrigerator and updated the software. He couldnt do anything about the icemaker/water dispenser because it was out of warranty and suggested that we file another claim with Home Depot. That night the icemaker started working and the next morning the water dispenser started working. Its been a week with no problems with the refrigerator. LG is going to cover the cost of some of the food we lost.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Love It Until Its Moody

CALinCali 9/18/2021

We purchased this LG in 2018 and this year 2021 we have experienced 3 times when the freezer dropped to the temperature of the refrigerator and the ice-maker stopped making ice. My husband observed the pattern that this occurs whenever we empty out our ice-maker. We have a tech scheduled to come examine the compressor which anecdotally appears to be an issue with most LG customers whose refrigerators break. My in-laws LG refrigerator broke last week and they purchased it in 2019. The tech had to replace the compressor.
Originally posted on lg.com

Yes, I recommend this product

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