Ask for Donna at this St. Charles location. She's very informative, friendly, and helpful. We have bought several appliances (5) there, and they have always been able to work with us on delivery. When we needed it, they took the old appliances away. Great savings, and Donna even helped us by sending us info on rebates. We are loyal fans after visiting their well stocked showroom in St. Charles a few times. Love the fact that they deliver and install. We tell friends & family to go there if they are in need of a new appliance.
David Behlmann
9/12/2022
Thanks for sharing your experience!
Our washing machine was going out and we needed something right away. After visiting a few stores they were so behind on deliery time due to the holidays and being out of stock. When my wife ran in for 60 seconds and talkded to Greg we didnt purchase the washer at that time thinking we were going to buy one from home depot.We woke up on Wednesday morning and called but Greg was off and Armando was extremely helpful and walked us through everyghing from A-Z from financing to delivery to comparing our current produc and he came up with a solution for replacement and fast delivery. I highly recommend Armando 10 out of 10!!.
Carlos Collins
12/1/2022
Thanks for sharing your experience!
We went to this store in November after doing tons of research on new kitchen appliances and finding the best seller to get the most for our budget. We went to Best Buy first but weren't impressed with what we could get for our budget. We were also there for an hour and no employee ever approached to see if we needed help. When we walked into Appliance Discounters, Brian immediately welcomed us and asked what we came in for. We told him our budget and which brands we were interested in. He never tried to talk us out of our brands and showed us many appliances available in our price range and in the budget we were needing to stay in. He crunched numbers for us to offer us the best appliances for our budget. We bought 4 brand new kitchen appliances in our budget and Brian went over all of the features of each appliance with us. He also gave detailed instructions on our 2 rebates for our new appliances. Our items were installed 1 week later and we LOVE them. So happy we purchased them from this company instead of Best Buy. We highly recommend you see Brian for your new appliances!
Jessica Olsen
12/17/2022
Wow! We really have the best customers � thank you.
We made two purchases from Appliance Discounters 6 years apart and both experiences were equally good. They offer good selection of appliances at reasonable prices and deliver/install them relatively quickly if they have them in stock. Highly recommended.
Alper S.
12/27/2020
Thanks for sharing your experience!
We bought a complete kitchen set, and a washer/ dryer from Appliance Discounters in St Charles. Shawn made this process very easy. He helped us out in picking out the best set for our needs and answered all our questions about the products we purchased. He kept us informed as to when everything will be in stock and coordinated the delivery as well as the installation. We highly recommend Appliance Discounters and especially Shawn!
A Google User
8/5/2021
Thanks for sharing your experience!
Got my new dishwasher installed today by Dan and John .They did an excellent job installing my dishwasher. Would recommend them to family and friends.
Deborah Kannewurf
8/14/2021
Thanks for sharing your experience!
After spending three hours in search of what I didn't realize at the time was a purple unicorn aka stainless steel ADA height (not taller than 32 inches) dishwasher, I stumbled upon this place on the wide web. Supply chain demands have made there way into appliances and the earliest I could even find one was a ship date 4 months out. Could it be, they actually had ONE in stock. Armando had to call me back to confirm that it was not already sold and he did just what he said. Called me back and gave me the great news. Even better, it had a small dent in the back and was discounted by $125. The delivery guys were AWESOME! Popped out the dent before they even brought it up for installation and gave our office team great tips and pointers. Will definitely call them whenever I need a new appliance. Super friendly staff!
Jennifer O.
1/20/2022
Thanks for sharing your experience!
Before dealing with Casey here, we had some not so great experiences trying to buy a fridge.She made it simple, answered all our questions and has had great communication and follow through on anything she’s promised.Almost makes me wish I was buying more appliances (Haha, JK! But will contact Ms Casey when we do need something).
Beverly M
4/23/2022
Thanks! We hope to see you again soon!
After buying a dishwasher from a big box store and their inability to deliver it after 3 weeks we canceled the order and went to Appliance Discounter.Greg was very helpful. No pressure selling or steering us to the premium models. He was knowledgeable and honest with recommendations. This was on a Saturday and the delivery date was the following Friday.The installer, James, called the evening before and told us when he expected to be here. He showed up Friday on time and called prior to say he would be at our home in 20 minutes. James was efficient installing the dishwasher and gave us a demo on the unit functions. James, thank you for a job well done!
John Pishko
5/7/2022
Thanks for sharing your experience!
We had a fantastic experience with Appliance Discounters. Complete kitchen package plus laundry. Justin D is an incredible salesperson. He is extremely knowledgeable, responsive, resourceful and generally a joy to work with. Highly recommended!!!
Ryan Roth
5/17/2022
Thanks! You're making us blush!
We recently built a new house and shopped appliances at numerous locations including national chains, local appliance centers, and high end  options.   Without a doubt we found the best deal at Appliance Discounters.  They carry many options from opening price point items to high end options as well.  We bought all nine items, dishwasher, ice maker, refrigerator, washer and dryer, wine cooker, two ovens, and freezer from AD and have been completely satisfied!  We ran in to an issue with the refrigerator and Jim the manager did an excellent job of standing behind their sale even though we experienced a less than great experience with the major national brand of refrigerator.  Their service and knowledge was superb!  Without a doubt we would give them our business again!  Great experience!
M G.
12/17/2019
Thanks for sharing your experience!
This was our 3rd appliance purchase from them and the in in-store experience was great. Very personable, knowledgeable and non-pushy sale! Even the delivery/installation people were great. Dan and John really knew what they were doing! We will return the next time we need another appliance.
Craig Newport
10/28/2020
Thanks for sharing your experience!
The gentleman that helped me pick our my washer and dryer was very helpful! He knew his information and had answers to all my questions. I ended up ordering the GE appliances and they were able to hold them at the store for a few months before I could move. Then the delivery process was wonderful! They were delivered and installed within 45 minutes! Great experience!
EMILY WALSHAW
2/28/2021
Thanks for sharing your experience!
Brian Beauchamp at Appliance Discounters went above and beyond to educate me on dishwashers, find one in stock and coordinate delivery/ install within a week of my old dishwasher crashing! He did this through the phone and e-mail so I didn't have to go into the store. Prices are upfront and they do not nickel and dime on install/haul away. Great products and service. Highly recommend.
J K
2/28/2021
Thanks for sharing your experience!
Lowest price guaranteed on a new side by side refrigerator. Wife is happy so I'm happy!
Don Crew
4/26/2021
Thanks for sharing your experience!
We bought a complete kitchen set, and a washer/ dryer from Appliance Discounters in St Charles. Shawn made this process very easy. He helped us out in picking out the best set for our needs and answered all our questions about the products we purchased. He kept us informed as to when everything will be in stock and coordinated the delivery as well as the installation. We highly recommend Appliance Discounters and especially Shawn!
Scott Redman
8/5/2021
Thanks for sharing your experience!
Wonderful staff! Thanks Jim! Extremely helpful and friendly!
Karen Reed
11/10/2021
Thanks for sharing your experience!
Casey found refrigerator for me. Kyle, Ricky and Shaun made the perfect delivery. An amazing price and great product. I
Tom Lacey
11/13/2021
Thanks for sharing your experience!
Had appliances in stock. Donna was very knowledgeable about the appliances.
Brian Crawford
11/22/2021
Thanks for sharing your experience!
We've had two positive purchases recently. The salesman Brian, was very helpful as was the delivery/setup crew. We had one minor issue after delivery with the ice maker operation in which James with Adept installation quickly corrected.
Steve Zumwalt
12/3/2021
Thanks for sharing your experience!
Staff was really nice and made the whole process really easy.
Josh Thornington
5/26/2021
Thank you for choosing to shop with us.
These guys are great - did everything they said they would do. I had to wait a few weeks from the time I purchased the dishwasher to the actual delivery but they warned me it could take some time due to COVID affecting the supply chain. They called the night before to confirm delivery time, address, product, etc. and asked me to clear out under the sink so they could work more quickly. Then they called in the morning to confirm he was 30 mins away. Whole process was easy and they were great to work with.
Julia S
4/30/2021
We appreciate your business!
I have bought several appliances from these people and have been pleased each time. Customer Service & product has been superior. I think some people may get them confused with a similar name business.These folks are on Bass Pro Dr.
Sally Sherlock
5/26/2021
Thank you for choosing to shop with us.
Price was better that others.. Even thought the item was not in stock. Hopefully they really are going to receive the shipment.
Mary Escarraz
5/26/2021
Thank you for your business.
Very helpful staff. Sales and dock crew.
Wayne Pitman
5/26/2021
Thank you Wayne Pitman!
Very professional and very good to deal with thank you very much
Nick Vitale
6/26/2021
We appreciate you!
Any appliance you need and prices comparable to the bigger stores.
Timothy Taylor
6/28/2021
Thank you Timothy Taylor!
Today my husband and I went to buy a stove and the experience was great! A woman named Karen helped us and she was super friendly& got a great deal on our stove! I highly recommend shopping at Appliance Discounters!!!
Susan Berendzen
7/14/2021
We appreciate your business!
Already a The Appliance Discounters customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with The Appliance Discounters.
